SpicyChat
Customer Type
AI Companionship
SpicyChat is a global leader in AI open dialogue and character role-playing applications.
Customer Introduction
SpicyChat is a global leader in AI open dialogue and character role-playing applications. Its core business model is driven by a dual-engine of UGC (User Generated Content) and AIGC (AI Generated Content), enabling users to create and customize AI characters for immersive and unrestricted interaction. Given its high user stickiness and open-ended nature, the platform demands rigorous compliance and safety standards for all AI-generated outputs.
Scenario
With the surge in global users, SpicyChat faces more complex safety challenges than traditional platforms:
1. AI Model Risks: AIGC outputs may contain high-risk violations, including underage themes, rape, bestiality, and incest.
2. Disparate Channel Standards: Mobile platforms (e.g., Google Play) have extremely strict regulations, while the Web version requires more flexible moderation, necessitating differentiated control strategies.
Solutions
1. Full-Volume Real-Time Inspection: Implemented a closed-loop "Model Output - Instant AI Audit - Violation Interception" workflow, ensuring all AI dialogue is strictly filtered before reaching the user.
2. Differentiated Strategy Configuration: Configured distinct moderation benchmarks for App and Web channels to meet stringent app store regulations while maintaining business flexibility on the Web.
3. Granular Label Management: Established precise interception logic for sensitive categories. By utilizing configurable labels to distinguish between subtle scenarios (e.g., fictional anthropomorphism vs. actual illegal acts), the platform significantly improved moderation accuracy.
Effect & Value
380M
Weekly Moderation Volume
95%+
Average Precision Per Label
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